I lost my prescription, how can I get a new one?

I lost my prescription, how can I get a new one?


We're sorry to hear about your lost prescription, and we understand how frustrating that can be. Here's how we can help:
  1. Reach Out to Us: Please email us at support@getmindfulhealth.com to inform us about your lost prescription.
  2. Provider Assistance: We will contact your provider on your behalf to get a new prescription sorted for you, along with early prescription request instructions.
  3. Police Report Requirement: Since these are controlled substances, both your provider and the pharmacy will require a police report. You can email the police report to us at the provided email address, and we'll take care of uploading it for you.
  4. Smooth New Prescription Process: We'll ensure that everything is taken care of smoothly so that you can get your new prescription hassle-free.
If you have any further questions or need assistance, feel free to reach out. We're here to help!

    • Related Articles

    • How to request a new prescription?

      You can request new prescriptions 25 days after your last prescription via our patient portal. Most pharmacies distribute ADHD meds around 30 days after the last dispense date. Pharmacy changes may take a few days to process. If available, we highly ...

    • Will I get a prescription?

      Our providers are psychiatric clinicians with experience diagnosing and treating ADHD. They are able to offer judgment-free comprehensive evaluations of your medical history and symptoms. If you are diagnosed with ADHD and medication is an ...

    • I want to move to another state permanently. Do I need to change to a new provider?

      If you're making a permanent move, you'll need to switch to a new provider. Don't worry, the process is straightforward. Simply update your address or pharmacy information when submitting your new prescription request, and select "Permanently ...

    • When will my prescription request get approved?

      Please allow up to 48 hours for your provider to prescribe. If it's been longer than 48 hours, we've forwarded your request to your provider and are waiting for their response. We will notify you as soon as we receive any updates. If you're facing a ...

    • Will you be able to continue my prescription?

      Our providers need to perform a comprehensive evaluation for every new patient. You can present the previous prescription to your provider and it will be taken into account when they craft your personalized treatment plan. Your provider will help ...