I want to move to another state permanently. Do I need to change to a new provider?
If you're making a permanent move, you'll need to switch to a new provider. Don't worry, the process is straightforward. Simply update your address or pharmacy information when submitting your refill request, and select "Permanently change." We'll match you with a new provider in the new state.
To ensure you receive your medication without interruption, we'll promptly process your current refill request within 3 business days.
After this refill, and before your next one, we'll facilitate a transition to a new provider. You might need to schedule an appointment with the new provider to continue your care seamlessly.
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I want to travel to another state for some time. How do I get my medication?
If you're temporarily traveling, you don't need to change providers. Simply update your address or pharmacy information when submitting your refill request, and select "Just a one-time change." We'll assign you a temporary provider to prescribe the ...
I lost my prescription, how can I get a new one?
We're sorry to hear about your lost prescription, and we understand how frustrating that can be. Here's how we can help: Reach Out to Us: Please email us at support@getmindfulhealth.com to inform us about your lost prescription. Provider Assistance: ...
How long will it take to change a pharmacy?
Did you know that you can self-change your pharmacy without waiting for customer support's response? The following steps can help you make the change faster: If your clinician has issued a prescription, please try accessing the "Have you received ...
Do you support my state?
We're always trying to help as many people as possible. If your state is not listed here, please complete our online assessment at https://getmindfulhealth.com and we'll prioritize you on our waitlist. You must be in one of these locations to use ...
Why do you need my previous diagnosis?
Hello! As you're new to our providers, they'll need to conduct a comprehensive assessment of your symptoms and treatment goals. This helps ensure they provide you with the best possible care. They'll also review your past diagnosis to guide the next ...