Will I get a prescription?

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• When will my refill get approved?

  Please allow up to 48 hours for your provider to prescribe. If it's been longer than 48 hours, we've forwarded your request to your provider and are waiting for their response. We will notify you as soon as we receive any updates. If you're facing a ...

• I lost my prescription, how can I get a new one?

  We're sorry to hear about your lost prescription, and we understand how frustrating that can be. Here's how we can help: Reach Out to Us: Please email us at support@getmindfulhealth.com to inform us about your lost prescription. Provider Assistance: ...

• Will you be able to continue my prescription?

  Our providers need to perform a comprehensive evaluation for every new patient. You can present the previous prescription to your provider and it will be taken into account when they craft your personalized treatment plan. Your provider will help ...

• Can my provider send a written prescription?

  Written prescriptions are not available per Mindful.'s policies. Our providers currently only issue prescriptions electronically, meaning the prescription will be directly transmitted to your pharmacy of choice.

• How long will it take to change a pharmacy?

  Did you know that you can self-change your pharmacy without waiting for customer support's response? The following steps can help you make the change faster: If your clinician has issued a prescription, please try accessing the "Have you received ...