I need a medication adjustment. What should I do?
Your provider may need to conduct a quick follow-up before making any changes to your prescription.
If you encounter any difficulties, feel free to reach out to us, and we'll assist you in resolving the issue!
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My pharmacy doesn’t have my medication in stock. Can you send me an alternative medicine?
Our team can assist you in identifying a pharmacy that has availability for your medication. Alternatively, you may switch to one of our partners, RxOutreach Pharmacy. They are a mail-order pharmacy that rarely encounters stock issues and can ...
I want to travel to another state for some time. How do I get my medication?
If you're temporarily traveling, you don't need to change providers. Simply update your address or pharmacy information when submitting your refill request, and select "Just a one-time change." We'll assign you a temporary provider to prescribe the ...
I want to move to another state permanently. Do I need to change to a new provider?
If you're making a permanent move, you'll need to switch to a new provider. Don't worry, the process is straightforward. Simply update your address or pharmacy information when submitting your refill request, and select "Permanently change." We'll ...
Why do you need my previous diagnosis?
Hello! As you're new to our providers, they'll need to conduct a comprehensive assessment of your symptoms and treatment goals. This helps ensure they provide you with the best possible care. They'll also review your past diagnosis to guide the next ...
Do I need a photo ID?
In order to book an appointment, you are required to upload a photo ID. Here are some options: Driver's license State license Passport This is to verify your identity for legal reasons. Additionally, most pharmacies do not dispense ADHD medication ...