Please tell me what types of IDs your platform accepts?
Sure thing! Here's a list of valid IDs that we accept:
· Driver's License (Issued within the U.S., including U.S. Territories)
· Non-Driver Photo ID (Issued within the U.S., including U.S. Territories)
· U.S. Passport
· U.S. Passport Card
· Foreign Passport
· U.S. Military ID Card
· U.S. Military Dependent's ID Card
· Tribal Card
· Social Security Number (SSN) ID
Please ensure that your IDs are up to date and not expired. Thank you!
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What types of providers work with you?
Our providers are licensed MDs (Doctor of Medicine), DOs (Doctor of Osteopathic Medicine), and PMHNPs (Psychiatric Mental Health Nurse Practitioners). They are specialized in the treatment of ADHD and have helped hundreds to thousands of patients. ...
Are there any age requirements to be able to use our platform?
We can only accommodate individuals who are 18 years of age or older when booking appointments with our providers. This requirement ensures that appointments are managed efficiently and that all necessary consent and legal obligations are met. We ...
When can I expect my medication after it has been prescribed?
Your prescription is on its way to the pharmacy! It may take up to 24 hours to process, so please be patient. If there is any issue with your pharmacy/medication, please try accessing the "Have you received your medication?" survey in the portal ...
How to change my pharmacy?
Did you know that you can self-change your pharmacy without waiting for customer support's response? The following steps can help you make the change faster: If your clinician has issued a prescription, please try accessing the "Have you received ...
When will my prescription request get approved?
Please allow up to 48 hours for your provider to prescribe. If it's been longer than 48 hours, we've forwarded your request to your provider and are waiting for their response. We will notify you as soon as we receive any updates. If you're facing a ...